REFUND POLICY

 

Please read the refund policy before purchase.

 

Digital Products:

This includes any digital downloads, pdf's, pdf patterns, digital files not limited to Adobe Illustrator, and videos.

Due to the nature of digital products, NO REFUNDS WILL BE GIVEN

NO EXCEPTIONS.

Please make sure you understand how to take your body measurements and how to read the finished pattern measurements before purchasing. All required information is included with all digital downloads. All products are tested to ensure quality and usability. 

Choice of pattern and size to sew up is the sole responsibility of the customer. Make sure you understand sizing before purchasing or cutting out your fabric. Printing the patterns properly is the sole responsibility of the customer. Make sure your printer settings are set to print at actual size or 100% to insure correct printing. Customer choice and error is not grounds for a refund.

Loss, damage due to customer error, incorrect saving, or in anyway destroying digital files, downloads, pdf’s, pdf patterns, or videos requires a new purchase of said file. Copies will not be resent due to loss, damage, saving, or destruction.

Being able to use Adobe Illustrator and files are the sole responsibility of the customer.

By clicking the submit payment button you are agreeing to these terms. If you do not agree to these terms, do not purchase.

 

OnLine Courses

If you are unhappy with an online course purchase, please send an email to rachael@missretrorachael.com or use the form below within 14 days of purchase and you will be refunded the full purchase amount. After 14 days there will be no refunds given due to the nature of the digital product. NO EXCEPTIONS.

By clicking the submit payment button, you are agreeing to these terms. If you do not agree to these terms, do not purchase. 

Free Trials

If you are unhappy with a free trial or just want to cancel a free trial, send an email to rachael@missretrorachael.com or use the form below before the free trial ends to cancel. No questions asked. After the free trial time frame has ended per the free trial terms, your card will be charged according to the terms of the free trial. If you do not cancel your free trial before the time is up per the free trial, your card will be charged and no refunds will be issued. NO EXCEPTIONS.

By signing up for a free trial you are agreeing to these terms. If you do not agree to these terms, do not sign up for a free trial.

 

By using this site you are agreeing to our Terms of Service

 

 
Name *
Name